How it works
How StemVera Works
Care built around you, simple, private, and provider-led from start to follow-up. Start with a quick intake. A licensed provider reviews your information and recommends a plan that fits your goals. If prescribed, your treatment ships discreetly with supplies, and we keep supporting you along the way.
- Licensed providers + medical review (not “supplements”)
- Discreet pharmacy delivery + supplies included
- Transparent checkout pricing (no subscription / no hidden fees)
- Serving U.S. patients (availability varies by state).
Step 1: Start your consult
You’ll begin by selecting the area you want help with (Weight Loss, Sexual Health, Peptides, Anti-Aging, Acne, Hair Loss, and more). Then you’ll complete a secure intake form so your provider can understand your goals and medical history.
- What you’ll typically share (bullets):
- Your goals and symptoms (what you want to improve)
- Basic health history + current medications
- Allergies and sensitivities
- Lifestyle basics (sleep, activity, nutrition, when relevant)
- Anything you’ve tried before (and how it went)
- Ready to start?
Step 2: Get a personalized provider review
After you complete your intake, a licensed provider reviews your details and builds a plan designed around your goals, safety, and eligibility.
- Two consultation formats (so care fits your schedule)
- Live (synchronous)
- Real-time video or phone visit with your provider.
- Message-based (asynchronous)
A secure online visit where your provider reviews your information and follows up with your plan through secure messaging.
You can share your preference, and your provider may recommend the best format for your situation or ask follow-up questions before prescribing.
Not sure which format you’ll use? Your provider will guide you.
Step 3: Receive fast, discreet delivery (if prescribed)
If your provider approves a prescription, your treatment is fulfilled through our licensed pharmacy network (including in-house and accredited U.S. partner pharmacies as needed) and shipped directly to your door.
- What you can expect:
- Discreet, plain packaging (privacy first)
- Tracking updates so you know when it’s arriving
- Necessary supplies included when applicable
- Clear instructions included with your order
(Add a “Pharmacy partners” link to /contact and/or a small “Learn about our pharmacy standards” accordion.)
Step 4: Ongoing support (you’re not on your own)
Your journey doesn’t end when your package arrives. We check in, answer questions, and adjust your plan if needed based on your progress and tolerance.
- Support options (bullets):
- Secure portal messaging for questions
- Follow-up consults if clinically appropriate
- Check-ins to help you stay on track
- Guidance if you hit a plateau or need adjustments
If you ever want to stop, you can, StemVera does not require subscriptions.
Already a patient? Log in to message your care team.
Transparent pricing (no subscriptions, no hidden fees)
- We keep pricing simple so you can make confident decisions.
- Included in your purchase
- Provider consultation/review
- Medication (if prescribed)
- Supplies (when applicable)
- Shipping + tracking
- What this means for you
- You see the full total before checkout
- You reorder when you’re ready (no subscription required)
- Your provider review remains part of safe refills/adjustments
- Viwe Pricing
Safety and expectations
- Pregnancy/breastfeeding note (simple, non-alarmist):. StemVera treatments are not recommended during pregnancy or breastfeeding, your provider will review eligibility.
- Provider-led care. Provider-led care Prescriptions are only provided when clinically appropriate, after provider review.
- Telehealth limits. Telehealth is convenient, but it can have limitations compared to in-person care. If your provider needs more detail, they may request a live visit or additional information.
- Not for emergencies. If you have severe symptoms or a medical emergency, seek in-person emergency care.
Cancellation and refund basics
- We aim to be fair and transparent.
- Consultation cancellations
If you need to cancel or reschedule, do so at least 24 hours in advance for refund eligibility.
Medication orders Once a prescription is approved and medication has shipped, refunds typically can’t be issued due to safety and pharmacy regulations. If there’s an issue (lost/damaged), contact support promptly.
Cancellation Policy
Choose your path
- Weight Loss
- Sexual Health
- Peptides
- Appetite Suppressant
- Anti-Aging
- Acne
- Hair Loss
- Testosterone Replacement Therapy
Prefer to browse first? Explore Treatments
Frequently asked questions
Start your consult today
Answer a few questions, get a provider review, and move forward with a plan that fits your goals, delivered discreetly with ongoing support.