HIPAA Notice of Privacy Practices
This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.
Effective Date: June 30, 2026
Last Updated: June 30, 2026
Your Rights
Our Uses & Disclosures
Our Duties
Complaints
Contact
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Overview of StemVera Health’s HIPAA Privacy Notice
StemVera Health (“StemVera,” “we,” “us”) is committed to protecting the privacy of your health information. This notice explains:
How we may use and disclose your protected health information (“PHI”)
Your rights regarding your PHI
Our legal duties and privacy practices
How to ask questions or file a complaint
This notice applies to PHI we maintain as a HIPAA covered entity and/or through HIPAA-regulated services we provide. Where applicable, state privacy laws may provide additional rights.
Your rights regarding your health information
You have the right to:
Get a copy of your health records
You can ask to see or get an electronic or paper copy of your health records and other PHI we have about you.
Ask us to correct your records
You can ask us to correct PHI you believe is incorrect or incomplete
Request confidential communications
You can ask us to contact you in a specific way (for example, only by email, or at a different phone number or mailing address).
Ask us to limit what we use or share
You can ask us not to use or share certain PHI for treatment, payment, or healthcare operations. We are not required to agree to all requests.
Important special restriction:
If you pay for a service or item in full out-of-pocket, you can ask us not to share that information with your health plan for payment or operations.
Get a list of disclosures
You can ask for an “accounting of disclosures” (a list of certain disclosures we made) for up to six years prior to your request, subject to HIPAA rules and exclusions.
Get a paper copy of this notice
You can request a paper copy at any time, even if you agreed to receive it electronically.
Choose someone to act for you
If you have a legal guardian, medical power of attorney, or other authorized representative, that person can exercise your rights after providing appropriate documentation.
How to exercise these rights:
To make a request, contact us using the information in the “Contact Us” section below. We may require you to submit your request in writing and verify your identity.
How we may use and disclose your health information
We may use and disclose your PHI for the following purposes. In each case, we follow HIPAA rules and limit what we use or disclose when appropriate.
Treatment
We may use your PHI to provide and coordinate your care and share information with other healthcare professionals involved in your treatment (for example, prescribing providers or pharmacy teams).
Payment
We may use and disclose your PHI to bill for services, confirm coverage, process payments, or handle claims-related communications when applicable.
Healthcare operations
We may use and disclose your PHI to run our business and improve care (for example, quality improvement, training, auditing, customer support operations, and service management).
Other ways we may use or share your information
In certain situations, HIPAA allows or requires disclosures such as:
Public health and safety (e.g., preventing disease spread or reporting adverse events)
Health oversight (e.g., audits, inspections, investigations by government agencies)
Law enforcement (as required by law or valid legal process)
Judicial and administrative proceedings (in response to a court order or lawful request)
Medical examiners/funeral directors (as permitted by law)
Workers’ compensation (as required by workers’ compensation laws)
To prevent a serious threat to health or safety (as permitted by law)
Uses and disclosures that require your written permission
We will not use or disclose your PHI for the following purposes unless you sign a written authorization (unless an exception applies under HIPAA):
Marketing (certain marketing communications)
Sale of PHI
Psychotherapy notes (if applicable)
You may revoke your authorization at any time in writing. Revocation will not affect disclosures already made with your permission.
Our responsibilities
We are required by law to:
Maintain the privacy and security of your PHI
Provide you with this notice of our legal duties and privacy practices
Notify you following a breach of unsecured PHI as required by law
Follow the terms of this notice that is currently in effect
Changes to this notice
We reserve the right to change this notice and apply the changes to PHI we maintain. If we make material changes, we will update the notice on our website and provide an updated version upon request.
How to file a complaint
If you believe your privacy rights have been violated, you may file a complaint:
With StemVera (see “Contact Us” below), and/or
With the U.S. Department of Health and Human Services (HHS), Office for Civil Rights (OCR) via the OCR Complaint Portal.
We will not retaliate against you for filing a complaint.
HHS OCR Complaint Portal: https://ocrportal.hhs.gov
OCR help line: 1-800-368-1019 (TDD: 1-800-537-7697)
Email: OCRMail@hhs.gov
Contact us
If you have questions about this notice or want to exercise your rights, contact:
StemVera Health, Privacy Officer
Call Us
888-902-4781
Mail Us
info@stemvera.com