StemVera FAQ: Pricing, Consults, Shipping & Answers

Question 1

What if my provider needs more information?

Accepted Answer

Your provider may reach out with questions or schedule a quick live visit before prescribing, ensuring you receive the best possible care.

Question 2

Can I choose which type of consultation I have?

Accepted Answer

Yes, you may choose your preferred format, or your provider may recommend the approach that’s best for your health and situation.

Question 3

What types of consultations do you offer?

Accepted Answer

We offer secure virtual consultations with licensed healthcare providers. Depending on your needs, consultations may include weight-loss evaluations, medication management, wellness and longevity care, and follow-up visits. All consultations are conducted online for your convenience, allowing you to receive personalized care from the comfort of your home.

Question 4

How does the consultation process work?

Accepted Answer

After you complete your intake form, a licensed provider reviews your health information to create a safe and effective care plan tailored to your goals.

Question 5

What pharmacies do we source from?

Accepted Answer

We work with licensed, accredited U.S. compounding and partner pharmacies that meet strict safety, quality, and regulatory standards. All medications are sourced from trusted pharmacies to ensure consistency, effectiveness, and patient safety, and prescriptions are fulfilled based on provider approval.

Question 6

What’s included in the price?

Accepted Answer

Each purchase covers your consultation, medication, supplies and shipping, no subscription and no hidden fees.

Question 7

Are there side effects with NAD+ or B12?

Accepted Answer

Most people tolerate them well. Some may experience mild flushing or soreness at the injection site.

Question 8

Can I combine NAD+ and B12?

Accepted Answer

Yes, many patients use both. Your provider can guide you on the best plan for your needs.

Question 9

How soon will I feel results with NAD+?

Accepted Answer

Many patients report improved energy and focus within the first weeks, though results vary.

Question 10

Do I need lab work for anti-aging treatments?

Accepted Answer

In most cases lab work is not required, but your provider may request it based on your history.

Question 11

What does Vitamin B12 help with?

Accepted Answer

B12 supports energy, mood, and nerve health, especially if you are low. Your provider will confirm if it fits your plan.

Question 12

Who is eligible for NAD+ or B12?

Accepted Answer

Adults who want support for energy, focus, or recovery may qualify after a provider review.

Question 13

Do I need lab work for GLP-1 therapy?

Accepted Answer

Some cases may need recent labs. Your provider will let you know if anything is required.

Question 14

Can I switch medications later?

Accepted Answer

Yes, your provider can help you switch between Semaglutide and Tirzepatide if appropriate for your progress.

Question 15

What if I feel nauseous?

Accepted Answer

Eat smaller meals, avoid heavy foods, stay hydrated, and follow your dosing plan. Message your provider if symptoms persist.

Question 16

Are there side effects with Semaglutide or Tirzepatide?

Accepted Answer

Possible side effects can include nausea, stomach upset, or reduced appetite. Your provider will review risks and how to manage them.

Question 17

What results can I expect with GLP-1s?

Accepted Answer

Results vary. Many patients report steady weight loss when they follow the plan and healthy habits.

Question 18

Who is eligible for GLP-1 therapy?

Accepted Answer

Adults who meet clinical criteria for GLP-1 therapy can be approved after a provider review of your health history.

Question 19

How much does Tirzepatide cost?

Accepted Answer

The Tirzepatide Starter is $349 for the first 4 weeks, and Tirzepatide Ongoing is $399 per month.

Question 20

How much does Semaglutide cost?

Accepted Answer

The Semaglutide Starter is $299 for the first 4 weeks, and Semaglutide Ongoing is $349 per month.

Question 21

What treatments do you offer for weight loss?

Accepted Answer

We offer GLP-1 options including Semaglutide and Tirzepatide with clear starter and ongoing plans.

Question 22

Do you offer phone support?

Accepted Answer

Yes, you can reach support through the portal and by email. We aim to reply quickly on business days.

Question 23

Can I see all costs before I pay?

Accepted Answer

Yes, you will see a clear total before checkout, and there are no hidden fees.

Question 24

Are compounded medications used?

Accepted Answer

Some medications may be compounded within pharmacy guidelines. Your provider will explain your options.

Question 25

Do I need a referral?

Accepted Answer

No referral is needed. You can start with a simple intake and a licensed provider will review your case.

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Consultations & process

Weight loss & GLP-1

Anti-aging, NAD+ & B12

Pricing & payments

Shipping & delivery

Plans, refills & cancellations

Support & communication

Safety & eligibility

Medications & sourcing

About StemVera & privacy

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Answers to common questions about treatments and process

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Consultations & process

What if my provider needs more information?

Can I choose which type of consultation I have?

What types of consultations do you offer?

How does the consultation process work?

How fast can I start?

Do I need a referral?

Is there an age requirement?

Can I message my provider any time?

How long does the initial consultation take?

Will I speak with a real licensed provider?

Is there a consultation fee if I don't qualify?

Do refills require a new consultation?

How quickly will my provider respond to messages?

Can I request a different provider?

Weight loss & GLP-1

What if I stop weight loss treatment?

Do I need lab work for GLP-1 therapy?

How is dosing adjusted?

Where do I inject the medication?

What if I miss a dose?

Is the injection painful?

What if I feel nauseous?

Are there side effects with Semaglutide or Tirzepatide?

What results can I expect with GLP-1s?

Who is eligible for GLP-1 therapy?

How much does Tirzepatide cost?

How much does Semaglutide cost?

What treatments do you offer for weight loss?

What if I hit a plateau?

Will I get reminders for dosing?

Anti-aging, NAD+ & B12

Are there side effects with NAD+ or B12?

Can I combine NAD+ and B12?

How soon will I feel results with NAD+?

Do I need lab work for anti-aging treatments?

How do I use the NAD+ kit?

What does Vitamin B12 help with?

What does B₁₂ do?

Who is eligible for NAD+ or B12?

How much does Vitamin B12 cost?

How much does NAD+ cost?

What anti-aging options are available?

Pricing & payments

What’s included in the price?

Can I see all costs before I pay?

What payment methods do you accept?

Can I use HSA or FSA?

Do you accept insurance?

Are there any hidden fees?

Do you offer discounts for paying upfront?

Can I pay with a credit card?

Will I be auto-billed for refills?

Shipping & delivery

What happens if my package is lost or damaged?

Is the packaging discreet?

Do you treat patients outside the U.S.?

Can I travel with my medication?

How long does shipping take?

Where do you ship from?

Do you ship to PO boxes?

Will someone need to sign for my package?

How do I track my order?

What if I'm not home when it arrives?

Can I change my shipping date?

Plans, refills & cancellations

Can I switch medications later?

What if I stop treatment?

Can I cancel or pause my plan?

How do refills work?

What is your refund policy?

How do I cancel my plan?

Can I pause my plan if I go on vacation?

What happens to unused medication if I cancel?

Support & communication

Do you offer phone support?

Do you offer support between visits?

How do I contact StemVera support?